Website ask repeated security questions exposing delicate personal information only to be told inputted info does not register or match pennymac's records. This has occured several times over the past months and year.
These electronic incidents raises some concerned regarding the validity, security and maintenance of software as well as the validity of the company's software and concern for online use. During these incidents there are no notices posted to inform website users of any software trouble which I feel would be comforting
This reviewer shared experience about "website" and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Pennymac. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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