This company is completely out of control! They sent me a escrow bill for 1600.00 when I talked to them about it they said the shortage was of a little over 200.00 but then explained that I needed to fund my reserve.
I asked what reserve? The man explained that there was a mandatory minimum of 1200 for 2018. I told the gentleman that my loan Originated with Wells Fargo and that was not part of my terms and conditions. He then told me that he would do a new analysis but I would need to call in every year if I didn't want the reserve placed on my account.
He tried to intimidate me by telling me it would be in my best interest to pay the full amount.
This is not the way business should be conducted. It's as though they have no regard for the law or any of their customers. This saddens me. I work hard and have always paid my mortgage and bills on time.This company should not be able to continue with this type of reckless behavior.
If this company has placed a reserve on your account and they are not your original mortgage company please check it out before you give them the so called reserve.
There's a very good chance you don't have to pay it. Its a scam!!!!!!!