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Billing Practices
Customer service

It takes 6 mins to pay my loan payment by phone.The web site (If You Can Call It That!) will never work either.

I have had my loan with Wells Fargo & Chase before - Never had a problem at all.

You would think they are trying to make you late on your payment. I always pay early and that's the times I have the most trouble. They Suck! I'm trying to give them money, Do they not want it?

This has been going on for about a year now. I searched "pennymac sucks" and found that I am not alone.

Thank you for this site..I am easy going but this company has to get their S#$t together!!!

This person wrote the review because of poor customer service at Pennymac and attached a photo. Reviewer claimed that he or she wants Pennymac to read this review and look into the issue (if any).

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Puyallup, Washington, United States #1152028

I can help if they stop taking payments that is a big problem, contact me



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