Product: Pennymac Refinance Clear all filters (9 of 9 reviews match)
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I hope no one ever has to go through what I just did with PennyMac Loan Services. Even someone I don't like. My garage was destroyed by a tree and I was provided a check from my insurance company to build a new one. The check was issued to myself and PennyMac so...
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Anonymous
Anonymous

Same here. It's been 3 weeks since final inspection and no check yet. Did you ever get it? How long did it take? So frustrated. This company needs to be sued!

Camp Douglas, Wisconsin
Product
Pennymac Refinance
#755815
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A few months back we mailed a check to penny mac they did not receive it for up to three weeks after the due date so we had our ability to pay by phone or online canceled. Now we have to do it with a certified check by mail. Well for the last 3 months each time the...
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Anonymous
BL

Document everything and file a complaint with your state attorney generals office also file a complaint with Consumer Financial Protection Bureau....this will let them know y...

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Pennymac Refinance
#700892
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Well....had to wait until the 16th to make mortgage payment, which I normally do over phone. the phone system wasn't working...didn't recognize my ss#, etc., so had to register on line....this was a nightmare! Also, since it was on a Sunday, the payment didn't get...
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Pennymac Refinance
#687034
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Our loan was with them and we wanted to refinance to get a better rate. They charged $100 for refinancing process and without any explanation stalled the loan process and missed the closing date. The Loan officer only contacted us once via e-mail without any...
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1.2
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Pennymac Refinance
#644824
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Our loan was sold to PennyMac and we HATE them. First our escrow got screwed up. Then they didn't want to recognize the fact we are a month ahead. Just when we got that straightened out we realized after our home remodel we qualified to drop the PMI. Well PennyMac has...
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Anonymous
Anonymous

Review your loan documents. Mortgage companies can't change original terms which would mean you agree the PMI/MIP terms at closing.

Anonymous
Patrick

This is the worst mortgage company I have ever dealt with. I wish our original mortgage company would have asked us about who to sell our mortgage to. When they took over they...

Lawrence, Indiana
Product
Pennymac Refinance
#588660
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Thought the process was going smoothly - loan officer and underwriting in place and then they never called back!!! Made several phone calls and no one called back. Charged me $375 for appraisal when appraisal done last year (they would not accept it) Appraiser was a...
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Pennymac Refinance
#573939
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My Experience with this company was very poor. I inquired about refinancing with penny mac because currently they are my mortgage company. The loan officer failed to communicate effectively. He would call me and tell me one thing and then another person would call and...
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1.0
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Pennymac Refinance
#543967
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I can not believe how absolutely horrible this process has been going... two months and the refinancing process is not complete. Left a voice message for a supervisor (Julie) to call me weeks ago with no return call. Was suppose to send a mobile notary to us tomorrow...
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Product
Pennymac Refinance
#512141
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I did a streamlined refinance of my FHA mortgage in the Fall of 2012 and I was told that all elements would remain the same, including the impound account with taxes and “walls in” homeowners insurance (I have a condo). Pennymac bought the loan and in July of 2013 I...
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Anonymous
Rosie

I subscribe to a nationwide organization called "legal shield." It is for people who can't keep an attorney on retainer 24/7 like rich people. They will answer your questions...

Anonymous
issue suggestion

EASY!! Go finance with a mortgage you are comfortable with...save your sanity. B.A.C and Chase mortgages requires a minimum 640 fico score to be eligable(including medical d...

Product
Pennymac Refinance
#485135
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