If you are having a little trouble making your mortgage payment each month, PennyMac takes away your ability to make online payments. Yes, they prevent you from making them.
One would think a mortgage company would do anything to help you make your payments but not PennyMac.
I have had many mortgage companies through the years & they are the worst by far. I regret the day our mortgage was sold to them.
Product or Service Mentioned: Pennymac Mortgage.
Reason of review: Problems with payment.