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Refused to refinance | Pennymac in Asheville, North Carolina

1.4
Details
Had a bankruptcy in 2013. Tried to refinance in 2018 & they turned me down because of bankruptcy 5 years ago. My mortgage payments are deducted from my checking account to Penny Mac every month since purchasing home in 2016 so they know they'll get their money.
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Review
#1371384 Review #1371384 is a subjective opinion of poster.
Service
Pennymac Mortgage Refinance
1.0
Details
The loan processor recommended that I not pay my mortgage as we were so close to closing it would get rolled into the mortgage. She recommended paying my property taxes 6 months before they were due. So I was two weeks late in paying my mortgage and cleaned out a...
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Review
#1199374 Review #1199374 is a subjective opinion of poster.
Service
Pennymac Mortgage Refinance
Cons
  • Service and procedures
  • Questionable ethics
Reason of review
Bad quality
Loss
$550
Preferred solution
Full refund
My Mortgage was sold to PennyMac in May of 2015. They did not pay my homeowners policy in December of 2015, my insurance lapsed, then once they realized they didn't pay it they sent me a letter in October of 2016, 10 months after the insurance lapsed. They placed me in...
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Review
#1123264 Review #1123264 is a subjective opinion of poster.
Service
Pennymac Mortgage Refinance
Reason of review
Problems with payment
1.3
Details
Told me I'd need no money down at closing when we refinanced our mortgage. When the actuary showed up at our house for us to sign the paperwork he said we needed to write a check for $500! We said we didn't have an extra $500 and we were told we needed no money at...
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Review
#1015671 Review #1015671 is a subjective opinion of poster.
Service
Pennymac Mortgage Refinance
Reason of review
Problems with payment

Contact Pennymac Customer Service

Website:
www.pennymacusa.com
Mailing Address:
3043 Townsgate Rd, Suite 200
Westlake Village, California 91361
United States
Phone:
(866) 549-3583
All Pennymac Contacts

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