Product: Pennymac Mortgage Clear all filters (0 of 139 reviews match)
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Pennymac - Worst idiots around

They are holding my insurance money hostage since they can not do simple math so I can pay my contractor for repairs. Their rules change every day. For someone that ha said investment in my property when they bought out my loan, they obviously do not want me to get it repaired but keep the money and put me out of my house.
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Pennymac Mortgage
#1422960
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Pennymac - Took my house insurance

Would not take my payment. They said it have to come from another company i never been late. Yes
Product
Pennymac Mortgage
#1391896
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Penny Mac Mortgage... We lost our home in March due to a fire. Our insurance company wrote a check for $89k to me & PM. I have been trying unsuccessfully since July to access the funds to start repairs on my home. I live in Ky where there is no requirements for a...
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1.0
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Pennymac Mortgage
#1387810
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I recently had damage to my home, since the insurance claim is over 10,000 PennyMac has to co-sign the insurance checks. I had to mail the check to another state to get it signed. I flipped the 6 dollars it took to get it there in 2 days. PennyMac sent it regular mail,...
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1.0
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Pennymac Mortgage
#1383622
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The disaster forbearance plan offered during hurricane Harvey after losing almost everything we owned was nothing more then another profit center for penny Mac. After spending all of our retirement account to repair the property and then went to sell it and they...
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1.2
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Pennymac Mortgage
#1364386
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Pennymac - Embarrassed but satisfied customer.

I was getting frustrated trying to get my account set up after my loan was assigned to Pennymac. After reviewing my intro letter from Pennymac, I realized I was trying to set up my account info one day too early. I was successful the next morning! Thank you Pennymac customer service for your patience and courteous service. Like
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Pennymac Mortgage
#1358900
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Resolved
Customer care for Pennymac needs to be renamed DON'T CARE FOR CUSTOMERS.... ......
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1.2
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Pennymac Mortgage
#1356127
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They keep refusing payment saying that they submitted it to the bank in the bank refused it the bank states that PennyMac never sent a request for payment
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Anonymous
Anonymous

I have the same issue. I submitted payment using stored banking information (the same process and account I have used repeatedly). Nothing is withdrawn from my bank account an...

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Pennymac Mortgage
#1349024
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Our loan was sold to Pennymac. We made payments on our house thinking all was good because we were never late on any payments when 3 years later, Pennymac tells me we owe 10 thousand in back taxes. They never once ever informed of of anything at all in all that time....
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HastyCarolinaDog
HastyCarolinaDog

Please contact Consumer Financial Protection Bureau and file a complaint against this company. I do hope this will help you. https://www.consumerfinance.gov/

Anonymous
Jean

Thank you so much. We too have had so much horrible trouble with PennyMac as our mortgage company. They have reported us never having paid any payments on time to the credit b...

Product
Pennymac Mortgage
#1335538
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Pennymac has held my insurance check to repair my home for over a year now. I have contacted them on numerous occasions over the past year, and been told different stories as to why each phone call. From not receiving insurance claim details which were mailed to them...
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1.0
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Pennymac Mortgage
#1335343
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