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STRONG ARM TACTIC TO OBTAIN GET MY BANK ROUTING NUMBERS | Pennymac in Lithonia, Georgia

1.0
Details
PennyMac refused to take my mortgage payment over the phone using my debit card, citing that their system is down, and they can only except my payment from my checking or savings account and there will be no charge if I do it that way. I then attempted to pay my mortgage thru their bill matrix. Their bill matrix want except my payment USING MY DEBT card either citing error 400 see attachment
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Review
#1681633 Review #1681633 is a subjective opinion of poster.
Service
Pennymac Loan
1.1
Details
You DO NOT want this company as your Mortgage company!! They try to rape you of your money any way they can!!! My loan originally was with Caliber who I loved! It was bought by PennyMac and they have been *** since day 1! Clearly my policy had home owners insurance...
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Review
#1650503 Review #1650503 is a subjective opinion of poster.
Service
Pennymac Loan
Pros
  • Avoid at all costs
  • And far between will they listen
Cons
  • Want to keep your money so they gain from it
Reason of review
Poor customer service
1.0
Details
My loan got sold to Penny Mac. I'm a 100% disabled veteran. So as of right now i no longer have to pay into the escrow for property taxes. I sent them all the paper work several times. Came December I get my statement and it went up almost $600. I called them I got the...
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Review
#1454678 Review #1454678 is a subjective opinion of poster.
Service
Pennymac Loan
Reason of review
Problems with payment
1.0
Details
So horrible! Customer service is the worst. And we had the displeasure of dealing with them through a house fire. They forced us to sign over the $ from the insurance company. They basically won't release the $ till we pay for all the work. So we get to pay for over...
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Review
#1204082 Review #1204082 is a subjective opinion of poster.
Service
Pennymac Loan
Cons
  • Questionable ethics
  • Worst customer service ever
  • Pennymac
Reason of review
Bad quality
Loss
$24000
Preferred solution
Go out of business asap
Tags
  • Penny Mac Loans
1.0
Details
My loan was transferred to PennyMac and within the first year they raised my escrow by over $100 for no reason. They claimed it was for an increase in taxes, and yet when I checked, my escrow account had more than enough for taxes, insurance, and a $1000 surplus. When...
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1 comment
Anonymous
#1469406

I am having the SAME problem. And every year they keep telling me i have a shortage in my escrow.

I showed them the math from their own documents and PROVED we have paid 700 dollars OVER not Short. and yet my mortgage still goes up every year.

Review
#1194865 Review #1194865 is a subjective opinion of poster.
Service
Pennymac Loan
Reason of review
Problems with payment
1.0
Details
My loan was sold to them from Veterans United.Called to ask them why my payment went up and the lady laughed at me. When I asked again she said that her system was being updated so she could not answer any of my questions. She really though she was being funny. She...
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1 comment
Anonymous
#1532304

I'M IN! I will contact you via e-mail with the particulars. Karen

Review
#1071457 Review #1071457 is a subjective opinion of poster.
Service
Pennymac Loan
Reason of review
Poor customer service
Loss
$200000
Preferred solution
Let the company propose a solution

Horrible loan process | Pennymac

1.8
Details
I refinanced with penny mac. The loan processor and loan officer were amazing. The problem is with the title department. It took 2 weeks for the title work to be done. No updates as to why it was taking so long. Also at closing the company never called to confirm appt. several calls and told they would follow up. Showed up at closing at scheduled time and told me they had no idea who I was.
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Review
#1063721 Review #1063721 is a subjective opinion of poster.
Service
Pennymac Loan
Reason of review
Order processing issue
1.6
Details
This is the worst company in the history of mortgage companys!They lose payments, assess bogus fees, falsely report poor or late payments to the credit bureau and have the most atrocious bookkeeping on Earth. They have screwed up my payments 3 years in a row...as soon...
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2 comments
Anonymous
#1366189

They are doing the same thing to my mortgage. Two times in 8 months I have made payments (a month ahead btw) and two weeks later they reverse them.

It has been almost 2 months of calling and calling still not corrected.

Maybe we can more done in numbers. Sclark@sclarkllc.com

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Review
#1030355 Review #1030355 is a subjective opinion of poster.
Service
Pennymac Loan
Pros
  • Old mortgage company
Cons
  • How they have treated me
  • How they steal from me
  • Criminal behavior
Reason of review
Problems with payment
Loss
$50000
Preferred solution
Full refund
Tags
  • Lost Payments

Pennymac Loan Review

4.7
Details
Did not get paper work to get loan caught up due jan 20th
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Review
#991683 Review #991683 is a subjective opinion of poster.
Service
Pennymac Loan
Reason of review
Order processing issue

Contact Pennymac Customer Service

Website:
www.pennymacusa.com
Mailing Address:
3043 Townsgate Rd, Suite 200
Westlake Village, California 91361
United States
Phone:
(866) 549-3583
All Pennymac Contacts

Pennymac Reviews

  1. 224 reviews
  2. 55 reviews
  3. 12 reviews
  4. 3 reviews
  5. 4 reviews
Pennymac reviews
Turns out PennyMac sent my loan documents to the wrong address in the wrong state. The person sounded nice and is forwarding me the loan packet but now I am scared. Who else did they give my financial details too on accident? From all the complaints I see, looks...
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Review
#955184 Review #955184 is a subjective opinion of poster.
Service
Pennymac Loan
Reason of review
Bad quality
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • security breach