“David” in “customer service”, creepy. $400k+ mortgage.
This organization snapped up our VA loan from “Veterans United”, another holding company as it turns out. We are appalled to learn that “PennyMac” is actuall Angelo Mozillow’s “Countrywide” den of thieves and liars. They screwed up our escrow account, then in the middle of a pleasant attempt at resolution, began to treat US as criminal debtors! Suddenly, our electronic communications with their “secure message center” no longer works!
We have paid our mortgage in full, on time, for a year with them, even setup an electronic auto-payment with our credit union. Truly vile and despicable people and behavior.
Product or Service Mentioned: Pennymac Mortgage.
Reason of review: Problems with payment.