Manufacturer: Pennymac Category: Loans Clear all filters (13 of 13 reviews match)
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I can't find anywhere in the Homeowners Protection Act where it says that and they will not provide me any documents that say that, it definitely wasn't in my contract which they bought out. Crappy company and customer service, I'll never do business with them again....
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hahnmgh63
hahnmgh63

Still not resolved. PennyMac is doing the usual barrel of lies. Wrote me a letter and said they made 3 attempts to contact me. Well, I have caller ID and an answering machine ...

1.9
Product
Pennymac Home Loan
I didn't like
  • Poor billing practices
#1009004
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Don't even think about asking for good faith gesture from this company.They have none, even for legitimate hardships. They do not care about you only about the interest they can suck out of you. We had a legitimate hardship in December--sent in a 3/4 payment and on...
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Product
Pennymac Home Loan
#990685
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My home loan was sold to PennyMac. I'm still dealing with an issue over overpayment (my mistake - i paid my mortgage twice in October 2016. I've spent countless hours and talked to countless reps trying to get this resolved. In December they withdrew 2 mortgage...
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Product
Pennymac Home Loan
#989439
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Pennymac Home Loan Review

#837147
1.0
I give them no stars hear the name run the other way. They sit on your money and make promises and lies. I'm still waiting on my insurance money to fix my house and still making my house payments even though I'm not living in it.
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Pennymac Home Loan Review

#826179
Yes, agree to all & in with you in class sction, including lawyers for Pennymac & Citi. I'll add important links laterHome loan, fraudulent convetyance, forged docs, price gauging, loan was included on OUR BANKRUPCY SO LATE FEES & INT NOT ALLOWED, DIDN'T REVIEW AS PART OF TERMS OF FORCLOSURE REVIEW BOARD THAT OURS WAS IN FOR MEETING ALL POINTS OF FRAUDULENT LOAN ..NO DOCS
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Pennymac is the worst company I have ever had the displeasure of dealing with. Pennymac purchased my loan and since day one has fubar'd things up on a consistent basis. I have received paper statements a week after payment was due. The website is down frequently. The...
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Product
Pennymac Home Loan
#924236
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I have similar issues with PennyMac. They have bullied my family regarding increased payments, addition of escrow items including both insurance and property tax, both of which I have paid out of pocket for years. I had finally gotten them to remove the insurance item...
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Product
Pennymac Home Loan
#920011
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This bank is a TOTAL JOKE and don't know how people do business with them.The people who work there speak English with an IQ of 0.You get someone different each time you call with one knowing less than the one before. Unfortunately my loan was sold to them so I'm stuck...
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Product
Pennymac Home Loan
I didn't like
  • Worst customer service ever
#902444
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I USED MY VA BENEFITS TO PURCHASE OUR FIRST HOME HERE IN DENVER. AFTER SOME TROUBLE WITH THE MORTGAGE BEING BOUGHT BY PENNY MAC WITHIN 15 DAYS OF MY SIGNING THE PAPERWORK, AND WHO DID NOT INFORM ME WITHIN THE ALLOTTED TIME THAT WAS NECESSARY, WE THEN WERE CONTACTED BY...
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2.0
Product
Pennymac Home Loan
I didn't like
  • Pennymac
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If you want my payment, take it without ridiculous fees.I called to make a payment of $152, because I called last week and paid $690 but the lady I called today told me there was a $15 draft fee for partial payments. Interesting to me that there wasn't a fee last week,...
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1.0
Product
Pennymac Home Loan
I didn't like
  • New draft fee
  • Customer service
#886901
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Our experience with PennyMac was forced on us, since our loan was sold to them. This is why they are bad and criminal The Bad 1) They can't get their insurance requirements straight, provide conflicting information from different agents, and simply don't return calls....
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1.1
Product
Pennymac Home Loan
I didn't like
  • Criminals
#886809
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they take long to create a feasible scenario for the homeowner and the implementation of options are extremely rare. the main objective is to place the house in foreclosure and get a sale date. they start not accepting payments prior to the property been in active...
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2.0
Product
Pennymac Home Loan
I didn't like
  • Unwilling to own their mistakes
  • Disregard for law and rights
  • Service and procedures
#847716
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