After a tree fell on my house in February, Allstate resolved the claim quickly and courteously.However, PennyMac has seen fit to withhold the insurance money despite receiving requested documents and a 95% completion inspection report.
Tomorrow we enter May, and PennyMac refuses to say when they will release the funds. Researching on the internet, I've found numerous allegations of loss draft fraud committed by PennyMac, specifically that they deliberately hold the policyholder's money as long as possible, in order to earn the most interest for themselves. This continuing and unjustified delay has caused me and my family much hardship, including postponed business travel, as well as enduring the uncomfortable position of not being able to pay the contractor who completed the urgent work in such a timely manner.
The best answer the PennyMac representative could give was that my claim would have to,"wait its turn like all the others." The catastrophe was not so much the 100 foot tree that came through the roof, but the ongoing nightmare of dealing with a company as unconcerned with customer service as PennyMac.My next call will be to the state attorney general's office.
More Review Details
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I am totally surprised and disappointed by all the negative comments about NACA. I have been a Realtor for over 14 years and I have worked the NACA program the..."
- "California - DOC Residential Mortgage Lending Act License (Branch) No Hide DetailsLicense /Registration #: 813G992 Original Issue Date : 03/08/2010Status : Voluntary Surrender Status Date: 11/15/2010Other Trade Names used..."
- "WARNING! Please do not do business with SPENCER HOO, THE HOO GROUP, or OCLOFTGUIDE.com. I made the mistake and would not wish this on my worst enemy. The last 16..."
- "Driver of this can almost hit me twice driving like a lunatic. Then rude gesturing and cursing at me. Seemed to be on drugs or something!! Get more responsible drivers!..."
- "Ebay rates this company as "five star item as described". How could they if they show almost 140 complaints in a single year? I advise people to stay away..."
- "PAGEPLUS CELLULAR IS HORRIBLE! 43 MINUTES ON hold THEN YOU SPEAK WITH A REP JUST OFF WELFARE, A TOTAL *** WITH AN ATTITUDE. NO HELP WHAT SO EVER.... I UNDERSTAND THIS PLACE IS RUN..."
- "First the positive (which is why it's got a star at all): The company (when it shows up) is EXTREMELY fast, efficient and hard working. They know their stuff and..."
- "I recently booked a Jetstar flight on eDreams.com. They sent me an email confirmation that said "The total cost of your reservation is $442.22. The details of the amounts charged..."
- "Wow, this site is breaking all the rules that exist to protect our privacy. 2 listings were available for my name, as I have lived in two different townships. One..."