Product: Pennymac Account Clear all filters (13 of 13 reviews match)
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For what ever reason,Iam unable to log on to the website.I could list all the various attempts by me that have failed.I am hoping for you to help me with a way to resolve this problem. Thank you,Jack klavans Jklavans@yahoo.com I was just shown I have to enter 100...
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3.7
Product
Pennymac Account
#1171482
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First they said i put 5o many numbers in for my bank accout but charged me 15 dollars to pay by phone then i went back to site and you cant put in to many numbers so we deleted the account set it up again checked it over and over to make sure it was right then they...
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Pennymac Account
#1094220
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PennyMac USA is a BIG JOKE! We sent our payment to Veterans United 7/1 and PennyMac was active 7/5. We received a call from their customer service stating they got the payment from VU not to worry, still has not posted from our account. Keep getting calls that are...
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1.0
Product
Pennymac Account
#1077876
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Mine was just sold from veterans united to pennymac as well. We were in a repayment plan with veterans united and those told us that pennymac bought our repayment too and that as long as we are in our repayment plan and making the payments like agreed originally with...
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Pennymac Account
#1071889
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When we initially contacted Pennymac, we were told no payment from our bank had been received by the company. Our bill payment service sent them proof twice that the payment had been processed to them. Three different times we had to enlist aid in researching for the...
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Product
Pennymac Account
I didn't like
  • Pennymac
  • How they handled money that did not belong to them
#986741
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We closed on our home with Churchill Mortgage that sold our loan to PennyMac. We received notice of this in the mail with our new loan number, the mail was addressed to our address and had our names so we thought nothing of it. I went to register online so I can...
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2.0
Product
Pennymac Account
#888141
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Spent countless hours on phone and Internet to access account information. No one seems to know how to reset system for log in and or update email address for log on. They will not return calls or requests for questions on email. Supervisors are non existent and it's a...
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1.3
Product
Pennymac Account
I didn't like
  • Bad customer service
#786295
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I have been fighting with this company for several years. Watch the value of your home. If the value is high and compared to what you owe on it......they will set you up! You will be blocked from making payments online and phone. When you do finally speak to someone...
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Anonymous
Anonymous

Penny Mac they are the new terrorist along with serveral other companies stealing our homes daily! overlooked fraud by the court systems!

Product
Pennymac Account
#692041
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I made an account on PennyMac's new site and I hate it. I forgot to write down my password and I tried the ones I normally use and they don't work. And when I try to reset my password it keep coming up with an error message. And I need to log into the new site because...
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Anonymous
Anonymous

They really suck. I get the email with the code, then when I enter it, it cycles me back to the login screen. I never got a chance to change the password, so it's an infinit...

Anonymous
Anonymous

I have had problems with their new site for about 2 mos now! I can access but get an error message after the site loads. But I can go to settings and then access some items?...

2.8
Product
Pennymac Account
I didn't like
  • New website
  • Customer service
#674964
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I usually pay through their crappy website, but it locked me out BECAUSE I ENTERED THE WRONG PASSWORD ONCE! So I paid through my bank. The first time it took 14 days to post to their account, the second time it took 17 days to post. I contacted my bank and they said...
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Anonymous
Anonymous

Yes I paid my pennymac payment with my bank draft on the 1st it reflected on their website but has still not posted on my bank account, I know my bank isn't holding it, what i...

Product
Pennymac Account
#515664
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