I was impacted by Hurricane Florence when my property and garages flooded. My house is elevated and is okay.
I read all the horror stories online about dealing with PennyMac and the claim check from the insurance company. I documented everything I sent to them and required a signature for the Priority Mail package I sent with the check from the insurance company. PennyMac did not hold my funds for repairs. They endorsed the check and sent it right back to me.
I am required to get the work completed and let them know.
They will send an inspector when I am close to completion. I could not be happier with this experience and wanted to post so others know it can be a positive experience.
Product or Service Mentioned: Pennymac Flood Damage Claim.
Reason of review: Good customer service.