Contact Pennymac Customer Service
Pennymac Contact Information
- (866) 601-3518
New Home Loans:
- (888) 457-0047
- (866) 436-4766 Colorado
- (888) 870-6229
Service for Existing Loans:
- (800) 777-4001
- (866) 549-3583
- (818) 224-7442
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Currently you can call only US numbers.
Monday - Friday 6 a.m. - 7 p.m.
Saturday 6 a.m. - 5 p.m.
Sunday 9 a.m. - 1 p.m..
Summary of Pennymac Customer Service Calls
Customers Contact Pennymac to Ask about:
Payments and Charges:
- “Make a payment”
- “Help setting new customer account”
- “Home equity loan”
- “Gete my avount number”
Pennymac Rating Stats
Old mortgage company, Friendly staff, 1 knowledgable individual, Unethical, Some of the people are nice and have to lie
Customer service, Worst customer service ever, Unwilling to own their mistakes, Questionable ethics, Mismanagement of payments
PennyMac is a US based company operating as a mortgage lender and servicer. PennyMac Company specializes in home financing, specifically in purchase, refinance and loan payment issues. PennyMac Company is headquartered in Moorpark, CA, and operates a number of branch offices around US. The company was founded in 2008. Operating as a full-service lender PennyMac offers its clients with FHA, VA or jumbo loans. In order to provide its services the company entered the Home Affordable Refinance Program HARP. Except for mortgage landing the company provides its clients with consulting services, which are dedicated to mortgage restructuring.
Pennymac is ranked 146 out of 1166 in Loans and Mortgages category