Contact Pennymac

Edit Business Info

Summary of Pennymac Customer Service Calls

17 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:07 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Pennymac to Ask about:

Payments and Charges:

  • “Payment”
  • “Make a payment”

Other:

  • “Home equity loan”
  • “Payoff”
  • “Gete my avount number”

About Pennymac

Top 5 Pennymac Services

Mortgage, Loan, Customer Care, Home Loan, Refinance

Top 5 Pennymac Products

Account, Website

Top 5 Likes about Pennymac

Old mortgage company, Friendly staff, 1 knowledgable individual, Some of the people are nice and have to lie, Good interest rate

Top 5 Dislikes about Pennymac

Customer service, Worst customer service ever, Unwilling to own their mistakes, Questionable ethics, Mismanagement of payments

Summary

PennyMac is a US based company operating as a mortgage lender and servicer. PennyMac Company specializes in home financing, specifically in purchase, refinance and loan payment issues. PennyMac Company is headquartered in Moorpark, CA, and operates a number of branch offices around US. The company was founded in 2008. Operating as a full-service lender PennyMac offers its clients with FHA, VA or jumbo loans. In order to provide its services the company entered the Home Affordable Refinance Program HARP. Except for mortgage landing the company provides its clients with consulting services, which are dedicated to mortgage restructuring.

Pennymac reviews and complaints

Pennymac is ranked 160 out of 1133 in Loans and Mortgages category

Area Served

USA

Edit Description
Show

Pennymac Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Pennymac to

Quicken Loans
Quicken Loans
746 reviews
1.6
Compare
Bank Of America
Bank Of America
1321 reviews
1.6
Compare
Ocwen
Ocwen
1412 reviews
1.3
Compare
Cenlar
Cenlar
422 reviews
1.3
Compare
Chase Bank
Chase Bank
1512 reviews
1.5
Compare
Usaa
Usaa
1099 reviews
1.7
Compare
Wells Fargo
Wells Fargo
1441 reviews
1.5
Compare
Loan Depot
Loan Depot
196 reviews
1.5
Compare

Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

Show
Write a review
Do you have something to say about Pennymac? What happened? What can we help you with?
Submit review Don't show this popup