Pennymac - Horrible Customer service. Cant wait to refinance.
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New ReviewerThey have given me the same run around since May. Many many lenghty phone calls and emails.
Over night mail, Faxes, and more phone calls. I finally received my final pay out check after 3 months. The work has been completed for over a month now. I deposit the check into my bank.
and pennymac put a hold on it until the 10th!!! Another week before I can receive my funds. Luckily the contractor is a small business and very understanding. But Pennymac is out of hand and not a customer based company.
I would never recommend them to anyone.
And I consider their customer service worse then Comcast. That says a lot.
- Cant wait to refinance
Reason of review: Poor customer service.
Monetary Loss: $1000.
Location: Rome, Georgia
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