1.6
  • Friendly staff1 votes
  • Lack of help2 votes
  • Worst customer service ever2 votes
  • Their service and procedures2 votes
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  • Mar 24
  • Loans and Mortgages
  • Home Loan
  • 82
  • REVIEW RATING 4/5

My loan was also sold to PennyMac. Soon after the transfer, I began receiving letters that I did not have either homeowners or flood insurance on the house. The loan closed 60 days before being sold from Veteran's United to PennyMac. I called my insurance agent and asked them to please fax declarations for both policies to Penny Mac. Very soon after, I received a letter stating that they did... Read more

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  • From mobile
  • PennyMac
  • Mar 20
  • by anonymous
  • #610794

I was approved for short sale had a buyer for short sale Pennymac stop short sale force me into forclosure so they could get more money from property I did not know until they sold property Add comment

  • Mar 18
  • Loans and Mortgages
  • Loan Pay Off
  • 87
  • REVIEW RATING 4/5

I sold my home and paid off my mortgage loan. However, after my payoff, I was charged an additional MIP premium. The payoff statement, prepared by Penny Mac, included 2 MIP payments and since one had already been made at the first of that month, that was three total for the month! I was charged another MIP after payoff, which, of course, was deducted from my remaining escrow balance. Why do... Read more

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  • Mar 04
  • Loans and Mortgages
  • Clifton, New Jersey
  • Automatic Payment
  • 1
  • 1
  • 179
  • REVIEW RATING 4/5

Automatic payment never drafted from my checking account ...when I called to askmwhat was going on the guy said he just glt into work and was not aware of the problem...... good lord your a mortage company and money is is not drafting from accounts and three days later your unaware? This company is criminal in there negligence.....predatory in there efforts to collect a late fee an unethical... Read more

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  • From mobile
  • PennyMac
  • Feb 22
  • by anonymous
  • #598936

They tried to tell me I didny gave homeowners insurance sending nasty letters. Then they said pennymac doesn't offer grace period if payment not made by the 1st of every month 600 fee iv been making my payments to the for 13 mos now this. They want that 600 to add up to 3 house payments so they can take ur house. Add comment

  • From mobile
  • PennyMac
  • Feb 18
  • by anonymous
  • #596862

Yes changed insurance cos an pennymac wants to say I dnt have insurance I have proof tried to call I even faxed them stating I changed insurance cos an no lasp t an they said there is no grace periods to pay ur mortgage anywhere after the first Add comment

  • Feb 16
  • Loans and Mortgages
  • Home Loan
  • 175
  • REVIEW RATING 4/5

I closed a HARP in 2013 with a proven 39 years sales management track record. It was the hardest loan I've ever closed and I had retained a VA real estate attorney as leverage. In the end I fired the attorney and buttoned up the deal however as I was recovering from trauma surgery with no help for my only disabled son and with no power of attorney or family to help - i got screwed out of my... Read more

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  • From mobile
  • PennyMac
  • Feb 11
  • by anonymous
  • #593817

Worse mortgage company I have ever dealt with. I have tried to chane my automatic withdrawal from one bank to another and 9 mos later they still don't have it correct. Now they are trying to charged me late fees. They are incompetent. Add comment

  • Feb 10
  • Loans and Mortgages
  • Baltimore, Maryland
  • Property Damage Claim
  • 1
  • 1
  • 207
  • REVIEW RATING 5/5

had damage to a home I just moved into (1 month after settlement) in April 2014. Since the damage was over $10000 the insurance check was sent to pennymac to hold. Had mold issue which had to be paid up front in full, provided pennymac all the forms they required -contract, w9, paid in full notarized receipts by July 2014 - provided clean air results in August 2014 - all checks made payable to... Read more

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  • From mobile
  • PennyMac
  • Feb 06
  • by anonymous
  • #591509

This company could mess up a wet dream. Worst company in America you will have better luck investing in Enron stock. I am going to the first real bank I can find and selling his pos loan to them I don't care what it costs me Add comment

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