1.5
  • Friendly staff1 votes
  • Their service and procedures2 votes
  • Lack of help2 votes
  • Worst customer service ever2 votes
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  • 1 day ago
  • Loans and Mortgages
  • Columbus, Georgia
  • 10
  • REVIEW RATING 4/5

Just had the same issue. I am 100% permanently disabled with the VA, so that makes me exempt from majority of property taxes. We had a letter from penny mac saying that we are short 2194$ in escrow, mind you I only pay 1994$ in property tax and it was paid this year. When my husband contacted pennymac they told my husband my propertY taxes went up and that they paid 2194$ in property taxes. We... Read more

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  • From mobile
  • PennyMac
  • 2 days ago
  • by anonymous
  • #614699

Our loan was sold to PennyMac 2013 All good,then 2 months ago I called them had a question. They told me my escrow account is short, they manage the account. They never called or contacted me.So now my payment went up 1200.00 so with that said the house is for sale. No way can we afford that. Taxes went up 850% Add comment

  • Mar 24
  • Loans and Mortgages
  • Home Loan
  • 96
  • REVIEW RATING 4/5

My loan was also sold to PennyMac. Soon after the transfer, I began receiving letters that I did not have either homeowners or flood insurance on the house. The loan closed 60 days before being sold from Veteran's United to PennyMac. I called my insurance agent and asked them to please fax declarations for both policies to Penny Mac. Very soon after, I received a letter stating that they did... Read more

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  • From mobile
  • PennyMac
  • Mar 20
  • by anonymous
  • #610794

I was approved for short sale had a buyer for short sale Pennymac stop short sale force me into forclosure so they could get more money from property I did not know until they sold property Add comment

  • Mar 18
  • Loans and Mortgages
  • Loan Pay Off
  • 94
  • REVIEW RATING 4/5

I sold my home and paid off my mortgage loan. However, after my payoff, I was charged an additional MIP premium. The payoff statement, prepared by Penny Mac, included 2 MIP payments and since one had already been made at the first of that month, that was three total for the month! I was charged another MIP after payoff, which, of course, was deducted from my remaining escrow balance. Why do... Read more

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  • Mar 04
  • Loans and Mortgages
  • Clifton, New Jersey
  • Automatic Payment
  • 1
  • 1
  • 188
  • REVIEW RATING 4/5

Automatic payment never drafted from my checking account ...when I called to askmwhat was going on the guy said he just glt into work and was not aware of the problem...... good lord your a mortage company and money is is not drafting from accounts and three days later your unaware? This company is criminal in there negligence.....predatory in there efforts to collect a late fee an unethical... Read more

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  • From mobile
  • PennyMac
  • Feb 24
  • by anonymous
  • #599551

Serious complaints against penn realtor In Lewisburgh. The happen is when they have bank property to sell they sell there owne people even out sider offer higher bid Add comment

  • From mobile
  • PennyMac
  • Feb 22
  • by anonymous
  • #598936

They tried to tell me I didny gave homeowners insurance sending nasty letters. Then they said pennymac doesn't offer grace period if payment not made by the 1st of every month 600 fee iv been making my payments to the for 13 mos now this. They want that 600 to add up to 3 house payments so they can take ur house. Add comment

  • From mobile
  • PennyMac
  • Feb 18
  • by anonymous
  • #596862

Yes changed insurance cos an pennymac wants to say I dnt have insurance I have proof tried to call I even faxed them stating I changed insurance cos an no lasp t an they said there is no grace periods to pay ur mortgage anywhere after the first Add comment

  • Feb 16
  • Loans and Mortgages
  • Home Loan
  • 183
  • REVIEW RATING 4/5

I closed a HARP in 2013 with a proven 39 years sales management track record. It was the hardest loan I've ever closed and I had retained a VA real estate attorney as leverage. In the end I fired the attorney and buttoned up the deal however as I was recovering from trauma surgery with no help for my only disabled son and with no power of attorney or family to help - i got screwed out of my... Read more

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