PennyMac Complaints and Reviews

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Main address: 6101 Condor Drive 93021 Moorpark CA
(800) 777 4001, (888) 457 0047, ,
  • 42+2 mobile complaints
  • $200K claimed losses
  • $4.5K average
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  • Jul 21
  • Loans and Mortgages
  • Paducah, Kentucky
  • Mortgage Insurance
  • 8

It Doesn't seem fair to have to pay an additional $149/mo in forced placed mortgage insurance thru penny Mac for the LIFE OF THE 30 year loan. We purchased our home on August 08, 2013 For ur records My information is Richard Scott 235 Hillington Dr Paducah, ky 42001 (270) 217-7530 Or u may contact my wife Katie Scott at 270-816-4888 Thank you for looking in to this matter. A a a a a a a a a a a... Read more

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  • Jul 18
  • Loans and Mortgages
  • Loan Refinance
  • 6

I can not believe how absolutely horrible this process has been going... two months and the refinancing process is not complete. Left a voice message for a supervisor (Julie) to call me weeks ago with no return call. Was suppose to send a mobile notary to us tomorrow morning but we were called tonight and informed that our insurance was due and they took it out of escrow so now the paperwork has... Read more

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  • Jul 18
  • Loans and Mortgages
  • Los Angeles, California
  • Uncertain Loan Terms
  • 9

I already dont like them. I got them dumped on me by Franklin American, who is A+++!!!!! I TALKED to a guy wbo was nice, & told me legally i have 60 days to make my payment without late fees or penalties. Called back to ask when that 60 days is up, and the lady was SO *** RUDE! She told me in no uncertain terms that what the guy told me isnt true and i have to pay asap. I hung up on her.... Read more

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  • Jul 17
  • Loans and Mortgages
  • Herndon, Virginia
  • Unreceived Check
  • 15

By law, they have to send out an Annual Escrow Account Disclosure statement. For the last 3 months I have called 10 times asking where my check is. Every time I call, they say that they are going to "Escalate it", a term synonymous with "ef you" as far as I'm concerned. I've called and spoken to "Supervisors" and Managers. I'm over it. I have been looking up how to go about filing a... Read more

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  • Jul 04
  • Loans and Mortgages
  • Late Payment Forcing
  • 2
  • 26

I'm about 2 weeks into the pennymac ordeal but am seeing the signs. Funny thing, before reading all the stories, analyzing my own situation I figured these were in my future. If you find out about a class action suit please let me know, I'm in. Here's my story. I'm a Disabled Veteran, currently working in Afghanistan to pay off my VA Home loan. 2 years with Franklin American, no problems they... Read more

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  • Jun 21
  • Loans and Mortgages
  • Bellevue, Washington
  • 2
  • 25

My loan was sold to pennymac from boa I have been trying to get a home modification since jan ive gotten the run around and I call and email and no response and ive did the mod papers 3 times and have faxed info and mailed it so many times and I recieved forclosure papers today and still never hear back from pennymac their in ca im in md I am trying to save my home I dont know where else to go... Read more

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  • Jun 19
  • Loans and Mortgages
  • Annapolis, Maryland
  • Home Mortgage Company
  • 4
  • 37

Veterans United Home Loans sold my mortgage to Pennymac in March 2014 without telling me. I received no correspondence: email, phone, letter or carrier pigeon until May 2014 with Pennymac telling me my loan was in the early stages of default. My Billpay showed that VUHL received all payments on time; plus I had no idea it was sold anyway. Fast forward till June...I make the payment to PM 3 June... Read more

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  • From mobile
  • PennyMac
  • Jun 19
  • by anonymous
  • #499642

Tahisha Freeman is the worst f$&@ supervisor as she call herself I ever spoken to Pennymac is going to be recevejmg a lawsuit from me and my husband We lost a home sale due to their lack of caring. NEVER IN MY LIFE HAVE I HAD A WORST EXPERIENCE Add comment

  • Jun 08
  • Finances
  • Sacramento, California
  • Mortgage Loans Transfer
  • 2
  • 68

Perhaps Pennymac has beefed up their customer service. My loan was also transferred to them last year after being with Countrywide then Bank of America, then Cash Call, now PennyMac. Fortunately each time I called I spoke to intelligent and customer service oriented reps who helped me navigate the website and make payments online. I suspect changes have been made due to previous complaints. I... Read more

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  • May 23
  • Real Estate
  • Everett, Washington
  • Payments Agreement
  • 77

I received a letter from PennyMac regarding a refi with a lower interest rate of a little over 4%. They 'bought' my mortgage from Bank of America. I told them I was concerned about charges - they said there would not be much because they already HAVE my account. Well they sent an appraiser to my house, he knew NOTHING about houses, in my minds eye. I have a special roof for the parts with a low... Read more

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